Property management software that never goes off duty
Logging maintenance, triaging repairs, chasing arrears, answering tenant calls — our AI does it 24/7.
It works on top of the property management system you already run, so nothing falls through the cracks.
AI property management software that takes action
Property management software keeps your portfolio organised — tenancies, inspections, maintenance, and rent all in one place.
But the day-to-day work of property management is endless calls, chases, and admin.
Lettings Quest is AI that absorbs that workload: it answers the maintenance line, logs the issue, chases the arrears, and updates your property management CRM automatically.
Combined with our AI for letting agents capabilities, it handles every tenant interaction seamlessly.
Your managers stop firefighting and start managing.
Maintenance, triaged the moment it's reported
A leaking boiler at 11pm shouldn't wait until morning.
Our AI answers the call instantly, assesses urgency, captures photos and details, and raises a ticket in Fixflo or your repairs system.
Emergencies follow your escalation protocol; routine jobs are logged and scheduled.
Because issues are captured accurately first time, there are fewer repeat call-backs.
Arrears and payments, chased automatically
Late rent is one of the biggest drains on a property management team.
The AI sends polite, timely reminders, takes payment queries, and logs every interaction.
It works alongside payment platforms such as PayProp, which already process rent for thousands of UK letting agents.
Your property management system stays current without anyone manually reconciling.
What AI adds to property management
Round-the-clock cover
Tenants get help at any hour without a manager on call.
Emergencies are escalated, routine issues logged — your property management software finally works nights and weekends.
Fewer repeat call-backs
Issues captured accurately the first time mean fewer follow-up calls.
Clean tickets help keep contractors efficient.
Healthier cashflow
Automated, consistent arrears chasing recovers rent faster.
Every reminder and reply is logged in your property management CRM automatically.
Part of one AI platform for property
Property management is one job AI takes off your plate.
The same platform handles new business across lettings and sales.
Property management software, answered.
How does AI improve property management software?
Traditional property management software stores tenancies, maintenance tickets, and payment records.
Our AI acts on them — answering tenant calls, logging repairs, triaging urgency, and chasing arrears automatically, then writing it all back to your system.
Does it handle maintenance reporting?
Yes.
Tenants report issues by phone any time of day; the AI categorises urgency, captures details, raises a ticket, and follows your escalation rules.
Designed to work with Fixflo and other repairs platforms.
Can it help with rent arrears and payments?
It chases arrears with automated, polite reminders and logs every interaction.
It works alongside payment platforms like PayProp so your property management CRM always reflects the latest position.
Which property management systems does it integrate with?
Designed to work with Arthur Online, Fixflo, PayProp, Reapit, and other major UK property management systems.
Built to sync with your workflow — no double entry.
Does it give tenants 24/7 support?
Yes.
Tenants get an instant, professional response at any hour — emergency repairs, rent questions, or tenancy queries are all handled without your team being on call.
Is it suitable for managing agents and large portfolios?
Absolutely.
The more units you manage, the more value AI adds — it scales to thousands of tenancies without adding headcount.
Lettings Quest is AI property management software for the UK that logs maintenance, triages repairs, chases arrears, and answers tenant calls 24/7 — working with the property management system you already use.
Give your property managers their evenings back.
See AI handle maintenance, arrears, and tenant calls. Book your free demo today.