Automate tenant enquiries and never miss a lead
Every Rightmove and Zoopla enquiry answered in seconds, qualified, and booked into a viewing — automatically, 24/7.
Research shows the first agent to respond typically wins the tenant. With AI, that's always you.
Why automate tenant enquiries?
The average tenant enquiry arrives when nobody is at the desk — evenings, weekends, lunch breaks.
By the time someone calls back, the tenant has already booked three other viewings.
When you automate tenant enquiries, that never happens.
Every lead gets an instant, intelligent reply, gets qualified, and gets a viewing in the diary before a competitor even sees the enquiry.
Speed is everything in lettings
Research on speed-to-lead is unambiguous: respond within five minutes and you are up to 21x more likely to qualify the lead than if you wait 30 minutes.
Yet most agencies take hours — sometimes days — to reply to portal enquiries.
Tenants searching on Rightmove at 9pm choose whoever answers first.
Automation makes “first” your default, not your exception.
Qualified viewings, not just fast replies
Speed alone isn't enough — you need the right tenants.
The AI qualifies every enquiry on budget, move-in date, employment, and requirements before it books anything.
Your negotiators walk into viewings with applicants who actually fit the property.
Time-wasters are filtered out automatically, so your team's diary stays full of genuine prospects.
What you gain by automating enquiries
Win the speed race
Respond in seconds, every time.
When you automate tenant enquiries, you're always the first agent to reply — and the first agent usually wins the tenant.
Fill properties faster
Instant qualification and 24/7 viewing bookings help keep void periods short.
Properties don't sit empty waiting for a callback.
Free your team
No more chasing portal leads or manning the phones at night.
Routine admin runs itself, so your negotiators focus on viewings and closing.
One AI platform, every enquiry
Tenant enquiries are just one stream of calls AI handles.
The same platform answers vendor, buyer, and landlord enquiries too.
Automating tenant enquiries, answered.
How fast does it respond?
Within seconds, around the clock.
Speed-to-lead research shows responding within five minutes makes you up to 21x more likely to qualify a lead than waiting 30 minutes — our AI never waits at all.
Does it qualify tenants or just reply?
It fully qualifies.
The AI captures budget, move-in date, employment, pets, and requirements, then books viewings only with applicants who genuinely fit the property.
Will it work with the portals I already use?
Yes.
It handles enquiries from Rightmove, Zoopla, OnTheMarket, and your own website, and syncs everything into your lettings CRM automatically.
Does automation make us sound robotic to tenants?
No.
The AI holds a natural, professional conversation with UK accent recognition — most tenants don't realise they're speaking to AI, only that they got an instant, helpful answer.
How much admin does this remove?
A lot.
Automating tenant enquiries takes the repetitive replying, qualifying, and viewing-booking off your team's plate — and helps keep void periods short.
Lettings Quest helps UK letting agents automate tenant enquiries — answering every lead in seconds, qualifying applicants, and booking viewings 24/7 to cut voids and win more tenants.
How many tenants called while you were reading this?
Automate every enquiry and capture every lead. Book your free demo today.